OpsRamp provides a certified app on the ServiceNow Store to enable seamless integration for:
- Incident Management: Bidirectional sync of incidents between OpsRamp and ServiceNow.
- CMDB Synchronization: Unidirectional sync of OpsRamp-discovered resources into ServiceNow as Configuration Items (CIs).
Note
Use the Store Method if you’re on a supported version. For all other versions, follow the Standard Method.Supported Target Versions
- ServiceNow: Utah, Vancouver, Washington DC and Yokohama.
Key Benefits
- Certified and verified on ServiceNow Store.
- OAuth2.0 authentication support.
- Centralized integration setup through the OpsRamp UI.
- Custom event creation with payload and response mapping.
- Incident closure sync across platforms.
- Audit logs and integration monitoring support.